Meet The Founder

Lee Ngo — Founder & Technical Director, CustomLink Pty Ltd

For more than two decades, Lee has worked at the forefront of security and automation, continually learning, testing, and improving the solutions delivered to clients.
His early work in smart automation began more than 20 years ago, when he was already integrating lighting systems controlled by early-generation mobile devices, long before smart homes became mainstream.
Today, Lee brings more than 28 years of experience across industrial automation and modern security systems to every project, guiding clients with practical knowledge, hands-on testing, and long-term technical insight.

Lee believes that good security and automation systems are not just about products. They depend on:

Every project is approached with the goal of delivering systems that are reliable, practical, and suited to the customer’s real needs.

Best Solutions
Every challenge deserves the best possible solution. Lee continually researches and evaluates new technologies to stay current and select systems that genuinely suit the project.
Reliability First
Core products and system combinations are tested before being recommended or installed, helping ensure they are robust, reliable, and practical to use.
Professional Team
Lee invests in skilled, professional installers and support people who share the same standards for workmanship, communication, and long-term care.
Peace of Mind
Selected CustomLink-installed systems include extended labour warranty coverage, and CustomLink-supplied products include lifetime remote technical support for guidance and minor adjustments.
At CustomLink
Whether the project is residential, commercial, or a more advanced integrated system, the goal remains the same:

To deliver long-term protection, reliable performance, and properly supported systems.

Security and automation are long-term investments, and Lee believes every customer deserves a solution that is properly planned, correctly configured, and supported well beyond installation.